GENERAL TERMS & CONDITIONS

The following General Terms and Conditions govern the offer and sale of products on our website ("luxlet.com"). The products purchased on luxlet.com are sold directly by Style Commerce s.r.l. (the “Vendor”), with a registered office in Italy at Piazza della Trivulziana, 6 20126 Milano, Italia. Tel: 0039 92 66114260 C.F. e P.IVA 06736400968. Requests for information and assistance should be made to Customer Care using the details featured in the “contact us” section of the website luxlet.com. For further information, please also see our delivery information, privacy policy and cookie policy sections where you will find information on orders, shipping, refunds and returning products purchased on luxlet.com.


1. Our Business Policy


1.1
The Vendor offers products for sale on luxlet.com and its e-commerce business services are available exclusively to its end users, i.e. "customers". We reserve the right to only accept orders from those over 18.


1.2 
“Customer" means any individual who is acting for purposes outside of his or her trade, business or profession. If you are not a "customer", please do not buy any products on luxlet.com.

 
1.3 
The Vendor reserves the right not to accept orders received from users who are not "customers".


1.4 
These General Terms and Conditions exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on luxlet.com between the users of luxlet.com and the Vendor. Users of luxlet.com must be eligible to enter legally binding contracts, have a valid email address and a valid credit card or alternative method of payment listed under our listed methods of accepted payment methods.


2. How to place an order, and our contract with you


2.1
To place an order for one or more products on luxlet.com, you must add items to your shopping bag, enter your billing/shipping address, select your delivery option and choose your payment method to complete your order.


2.2

Before proceeding to purchase, we ask that you carefully read the General Terms and Conditions Delivery Information.

2.4
When you proceed to purchase, you will be required to pay the price indicated therein. Before order completion, you will be asked to identify and correct any possible input errors.

2.5
The order will be entered into our database for the time required to process your order and as stated by law. You may access your order under  “View Orders” within your account.

2.6
After your order has been placed, the Vendor will process your order and send you an automatic acknowledgment of receipt. However, this does not constitute acceptance of your order by the Vendor nor does a contract between you and the Vendor exist at this point in time.  The Vendor's acceptance of your order will take place when the Vendor emails you to confirm that the order has been dispatched, at which point a contract will come into existence between you and the Vendor. The acceptance email represents an electronic purchase order receipt and contains the General Terms and Conditions, a summary of the Return Policy, and all relevant information relating to your order.
 
2.7
If the Vendor is unable to accept your order for any reason (including any of the reasons described in section 2.8 or if a product is out of stock), the Vendor will inform you of this.


2.8
The Vendor is also entitled to cancel your order, even after accepting it, in the following circumstances: the Vendor has identified an obvious and unmistakeable error in the price or description of the product; the Vendor suspects illegal or fraudulent activity; the Vendor reserves the right to  restrict multiple quantities of an item being shipped to any one customer or postal address, or you have not complied with these General Terms and Conditions. If so, the Vendor will notify you as soon as possible of such cancellation and require you to return the products if they have already been delivered to you.


2.9
By placing an order, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions e in your contract with the Vendor. Should you not agree with certain provisions of these General Terms and Conditions, please do not complete your purchase on luxlet.com


2.10
By placing an order, you agree and accept these General Terms and Conditions as well as further conditions contained on luxlet.com, including those accessed via the website footer, and including the General Terms and Conditions, Delivery Information, Privacy Policy and Cookie Policy

3. Guarantees and product price indication
 
3.1
The website luxlet.com exclusively sells luxury and high-end products. These products are purchased by the Vendor from fashion houses, manufacturers and dealers, carefully selected for their stringent quality control.


3.2
The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards. 


3.3
The main characteristics of the products are shown on each product page on luxlet.com. The images and colors of the products offered for sale on luxlet.com may not correspond exactly to the true garments due to the Internet browser or monitor used.


3.4
From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. 


3.5
Please check the final price before placing your order. In the event of a recognizable error in the indication - by the Vendor - of the product price or calculation of the amount requested at payment, the Vendor will reject the order and contact the user to offer them the opportunity to purchase the product(s) at the correct price. 


3.6
The Vendor cannot accept purchase requests from countries not listed on the splash page.


3.7
The Vendor is under a legal duty to supply products to you as a customer that is in conformity with the contract between you and the Vendor. Nothing in these General Terms and Conditions or the Delivery Information, Privacy Policy and Cookie Policy will affect your legal rights. If you believe that the products we have supplied do not conform to the contract between you and the Vendor, please contact Customer Care via the “Contact Us” section on the website. If you wish to exercise your legal rights to reject products, the Return Policy applies.


4. Payment


4.1 
Payment of the price of the products and the costs of their shipping and delivery must be made using one of the methods indicated on the payment page. Under no circumstances will you be charged more than the cost incurred by the Vendor relative to the payment method chosen by you. 

4.2
In the case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent via an encrypted protocol to the banks which provide remote electronic payment services to the Vendor, without third parties having any access whatsoever thereto. These details will not be used by the Vendor except for carrying out procedures relevant to your purchase or issuing refunds in the case of returns, subsequent to the exercise of your right to return, or for reporting cases of fraud on theoutnet.com to the police or other authorities. The purchase price of the products and the costs for their delivery as indicated on the order summary page will be charged to your account at the moment in which your order is shipped.


5. Promotional codes


5.1
Promotional codes allow you to take advantage of a discount on your purchase on luxlet.com.


5.2
The promotional code box is displayed on the payment page at checkout: after you have added items to your Shopping Bag, enter your promo code and then press the button for the discount to be applied.


5.3
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers and must be redeemed by the date published, if provided.


5.4
If for any reason you wish to return an item to which you applied the promotional code, you should follow the standard returns procedure, as described in the Return Policy under “Delivery Information”. Once your return has been accepted, the respective code can be used again if it hasn’t expired. The difference in price between the promotional code and the item you purchased will be reimbursed, according to the time frame of the applicable refund procedure.


7. Shipping, delivery and insurance

7.1
For information about delivery, please visit our Delivery Information section and read the details carefully. The information provided therein is an integral part of these General Terms and Conditions.

8. Return Policy


8.1
Items should be returned unused, and with all designer garment tags still and labels still attached. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused. Please view our return policy under the “Delivery Information” section for more details.

9. Privacy Policy

9.1
You will find information on how we process your personal data in our Privacy Policy.


ITALIAN LAW:

The website www.luxlet.com is submitted to the Italian law, in particular to the Court of Desio.
All the Users who enter this website agree to accept and agree that all the legal matters regarding it are regulated by the Italian law. Style Commerce s.r.l. also reminds customers that the above legal matters are exclusively submitted to the Court of Desio. Style Commerce s.r.l. does not guarantee that the contents of www.luxlet.com comply with other countries laws and regulations. Therefore, entering this website is prohibited if the users live in a country where these contents are illegal.
Users living in those countries who choose to enter the website www.luxlet.com do so on their own initiative and are aware of the legal consequences. These Users are also solely responsible for the respect of their local laws and regulations.


DECLINATION OF RESPONSIBILITY:

Style Commerce s.r.l. publishes information on the website in order to run a service to all the Users who enter it. Style Commerce s.r.l. reserves the right to change or correct parts of its website when necessary and without giving prior notice. Style Commerce s.r.l. does not guarantee that the contents of its website comply with the Client's homeland regulations and laws. Style Commerce s.r.l. denies liability for problems, risks or damage connected to the access to its website. Style Commerce s.r.l.'s website is protected against virus according to the international standard but does not guarantee for the Users. Style Commerce s.r.l. reserves the right to re-examine and correct the terms and conditions contained in these notes when it is necessary and without giving prior notice. The Users must comply with these legal terms and should check them regularly.