GENERAL TERMS & CONDITIONS

The following general conditions govern the offer and sale of products on our website ("luxlet.com"). The products purchased on luxlet.com are sold directly by Style Commerce s.r.l. (the "Seller"), with registered office in Italy at Piazza della Trivulziana, 6 20126 Milan, Italy. Tel: 0039 02 66114260 C.F./VAT 06736400968. Enquiriesand assistance should be forwarded to Customer Service using the details found in the "contact us" section of luxlet.com. For further information, please also see our delivery information, privacy policy and cookie policy sections where you can find information cocerning orders, shipping, refunds and returning products purchased on luxlet.com.

1. Our corporate policy
1.1

The seller offers products for sale on luxlet.com and its e-commerce services are available exclusively to end users, i.e. 'customers'. We reserve the right to only accept orders from persons over the age of 18.
1.2
Customer" means any individual acting for purposes outside his or her trade or profession. If you are not a "customer", please do not purchase any products on luxlet.com.
1.3
The seller reserves the right not to accept orders received from users who are not 'customers'.
1.4
These Terms and Conditions exclusively govern the offer, transmission and acceptance of purchase orders relating to products on luxlet.com between users of luxlet.com and the Seller. Users of luxlet.com must be eligible to enter into legally binding contracts, have a valid email address and a valid credit card or alternative payment method listed under accepted payment methods.

2. How to place an order and our contract with you
2.1

To place an order for one or more products on luxlet.com, you must add items to your shopping cart, enter your billing/shipping address, select your delivery option, and choose your payment method to complete your order.
2.2
Before purchasing, we ask you to carefully read the General Information on Delivery Conditions.
2.3
When you proceed to purchase, you will be asked to pay the price indicated. Before the order is completed, you will be asked to identify and correct any digit errors.
2.4
Your order will be entered into our database for the time required to process your order and as stipulated by law. You can access your order in "View orders" within your account.
2.5
After your order has been placed, the vendor will process your order and send you an automatic acknowledgement of receipt. However, this does not constitute neither an acceptance of your order by the Vendor nor is a contract between you and the Vendor at this time. Acceptance of your order by the Vendor will occur when the Vendor sends you an e-mail confirming that your order has been dispatched. At that point a contract is established between you and the Vendor. The acceptance e-mail is an electronic purchase order receipt and contains the General Terms and Conditions, a summary of the return policy and all relevant information about your order.
2.6
If the Vendor is unable to accept your order for any reason (including the reasons described in section 2.7 or if a product is out of stock), the Vendor will inform you of this.
2.7
The Vendor also has the right to cancel your order, even after you have accepted it, in the following circumstances: the Vendor has identified a clear and unambiguous error in the price or product description; the Vendor suspects illegal or fraudulent activity; the Vendor reserves the right to limit more than the quantity of an item shipped to any one customer or postal address; you have failed to comply with these General Terms and Conditions. In such a case, the Seller will inform you, as soon as possible, about the cancellation and ask you to return the products if they have already been delivered to you.
2.8
By placing an order, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions and the contract with the Seller. If you do not agree with any provision of these General Terms and Conditions, do not complete your purchase on luxlet.com
2.9
By placing an order, the user accepts and agrees to these Terms and Conditions as well as any additional terms and conditions contained on luxlet.com, including those accessible via the website footer, including the General Terms and Conditions, Delivery Information, Privacy Policy and Cookie Policy.


3. Guarantees and product pricing
3.1

The luxlet.com website exclusively sells luxury and high-end products. These products are purchased by the seller from fashion brand companies, manufacturers and retailers, carefully selected for their rigorous quality control.
3.2
The seller does not sell second-hand products, defective products or products of lower quality than the corresponding market standards.
3.3
The main features of the products are shown on each product page on luxlet.com. The images and colours of the products offered for sale on luxlet.com may not exactly match the real garments due to the Internet browser or monitor used.
3.4
From time to time, prices are subject to change in response to exchange rate variations, declines and other trade factors.
3.5
Please check the final price before placing your order. In the event of a recognisable error in the indication - by the Seller - of the price of the product or the calculation of the amount requested at the time of payment, the Seller will reject the order and contact the user to offer him/her the opportunity to purchase the product(s) at the correct price
3.6
The seller cannot accept purchase requests from countries not listed on the home page.
3.7
The seller has a legal obligation to supply products to you as a customer in accordance with the contract between you and the seller. Nothing in these General Terms and Conditions or in the Delivery Information, Privacy Policy and Cookie Policy will affect your legal rights. If you believe that the products we have supplied do not conform to the contract between you and the seller, please contact our Customer Service via the 'Contact us' section on the website. If you wish to exercise your legal rights to reject the products, the Return Policy is applied.

4. Payment
4.1

Payment of the price of the products and the costs of shipping and delivery must be made using one of the methods indicated on the payment page. Under no circumstances will you be charged more than the cost incurred by the Seller in connection with the payment method you have chosen.
4.2
In case of payment by credit/debit card, all details (e.g. card number or expiry date) will be sent via an encrypted protocol to the banks that provide remote electronic payment services to the Seller, without third parties having any access whatsoever to it. This data will not be used by the Seller except for the procedures relating to the purchase, issuing refunds in case of returns or to report cases of fraud on luxlet.com to the police or other authorities. The purchase price of products and the delivery costs indicated on the order summary page will be charged to your account assoon as your order is shipped.

5. Promotional codes
5.1

Promo codes allow you to get a discount on your purchase at luxlet.com.
5.2
The promotion code box is displayed on the payment page when you pay: after adding the items to your Shopping Bag, enter the promotion code and then press the button to apply the discount.
5.3
Promotion codes are not transferable. Furthermore, they cannot be used in combination with other promotional codes or offers and must be used within their expire date, if provided.
5.4
If for any reason you wish to return an item to which you have applied the promotional code, you must follow the standard return procedure as described in the Return Policy under "Information' section. Once the return has been accepted, the promotion code can be reused if it has not expired.

6. Shipping & Delivery
6.1

For delivery information, please visit our "Delivery Information" section and read all the details carefully. The information provided are an integral part of these general conditions.

7. Return Policy
7.1

Items must be returned unused and with all signed garment tags still attached. Returns that are damaged or dirty will not be accepted and will be returned to the customer and/or a refund will be refused. Please see our Return Policy in the "Information" section for further details.

8. Privacy Policy
8.1

You will find information on how we process your personal data in our Privacy Policy.


ITALIAN LAW
The website www.luxlet.com is governed by Italian law, in particular by the Court of Desio.
All users, who enter this website, are aware and accept that all legal issues concerning the website itself are regulated by the Italian law. Style Commerce s.r.l. also reminds that the above mentioned legal issues are exclusively regulated by the Court of Desio. Style Commerce s.r.l. does not guarantee that the contents of the site www.luxlet.com comply with the laws and regulations of other countries and regulations. Therefore, access to this site is forbidden for users living in a country where such contents are illegal. Users who live in those countries and who choose to access the www.luxlet.com website do so on their own initiative and are aware of the legal consequences. These Users are also solely responsible for compliance with their local laws and regulations.

LIMITATION OF LIABILITY
Style Commerce s.r.l. publishes information on the website in order to provide a service to all the users accessing the site. Style Commerce s.r.l. reserves the right to modify or correct parts of its website, if necessary, without any obligation to give prior notice. Style Commerce s.r.l. does not guarantee that the contents of its website comply with the local regulations and laws of the customer's country. Style Commerce s.r.l. denies any responsibility for possible problems, damages or risks related to the access to its website. The Style Commerce's website is protected against viruses according to the international standard, but does not guarantee the Users.Style Commerce s.r.l. reserves the right to review and correct the terms and conditions contained herein, if necessary,
without any obligation to give prior notice. Users must respect these legal conditions and are obliged to check them periodically.